Refund policy

We have One hour return policy, which means you have just one hour after receiving your item to come and request a return. 

To be eligible for a return, your item must be in the same condition that you received it, You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at sandiego_halalmeat@yahoo.com. Please note that returns will need to come to our following business address: [120 South Mollison Avenue, 102, El Cajon CA 92020, United States]

You can always contact us for any return question at sandiego_halalmeat@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at sandiego_halalmeat@yahoo.com.